Banking & Financial Services

Our client is Fortune 100 Financial Service Company that supports payments across the globe.

We are proud to be strategic partners that enables them to be market leaders by making smarter and quicker decisions based on insights from customer behaviours, life stage and relationship lifecycle. 


Can I increase avg revenue per customer?

Client wanted to increase turnover of its brokerage customers and keep them engaged with targeted campaigns

Is it possible to optimize customer lifetime value to x-sell higher value B2B products?

Client wanted to cross sell a higher value B2B product to customers based on their overseas transaction behavior and cash flow needs.

Can I increase my relevant customer base?

Client wanted to extrapolate the firmographics data of their best customers (B2B product) to prospects. The challenge was to identify criteria to tag best customers from the pool and then capture their characteristics.

Identifying the right target Card Members for a potential Premium upgrade

An American financial services corporation increased revenue  through Up sell Model by identifying the right target cards population for a potential upgrade.

Can I improve advisor's performance?

A large brokerage services company wanted to identify characteristics and behaviors of

high – performing advisors to optimize advisors training and performance management and

positively impact customer engagement and topline revenues.

How to reduce fixed compensation costs?

Identify top performers & realign under performing advisors without adversely

impacting customer engagement and topline revenues.

Boost gross savings through fraud analytics

Large brokerage company with 8.5 lac retail clients serviced through own branches, central desk and business partners (franchisees) wanted to identify fraudulent business partners. 

How to increase customer activity & engagement?

A brokerage firm improved response rate of research calls by creating customer segments for targeted research calls.

How to maximize revenue for securities client through Insurgent pricing?

To maximize brokerage by re-pricing customers without impacting inactivity and attrition.

Can I improve the detection of potential churners?

Predict which customers are likely to become inactive so that client can design appropriate retention strategies.

Accurately identified redeemers for equity subscriber base

A leading Asset Management Company (AMC) wanted to predict investors redeeming a

month in advance to allow preventive actions.

Predict foreclosures for Loan against Property

Client wanted to reduce LAP foreclosures it lent to SME sector through “Working Capital Loans”

and “Loans Against Property

Clean your data

A leading financial company wanted to map customers across different databases to reduce

duplicity in data.

Can I identify merchants for inappropriate spend audits?

Client wanted to identify from approx. a million restaurant merchants, those merchants where the spends  based on business profile are considered inappropriate (ex: strip clubs, topless clubs, casinos etc.) 

Insurance

Our client is Fortune 100 Financial Service Company that supports payments across the globe.

We are proud to be strategic partners that enables them to be market leaders by making smarter and quicker decisions based on insights from customer behaviours, life stage and relationship lifecycle. 

Can I improve detection of potential lapse customers?

Predict customers which are likely to get lapsed in the 13th month to assist business in designing appropriate reactivation / retention strategies.

Assess the break-in risks associated with new acquisitions

Client wanted to develop a predictive acquisition model which assesses the risk
associated with break-in leads.

How to increase propensity to X-sell?

A leading life insurer accurately identifies potential customers with higher propensity to cross sell through predictive cross-sell model. 

Advance analytics for healthcare

A health insurer improved its data quality, identified unique & active clients and created customized retention strategy through customer de-duplication, segmentation & tiered-service model.

Retail & CPG

Many of our clients are Fortune 500 retailers who have increased their ROI through data analytics.

We are proud to be strategic partners that enables them to be market leaders by making smarter and quicker decisions based on insights from customer behaviours, life stage and relationship lifecycle. 


Can I predict repeat customer's behavior?

Client wanted to understand the repeat purchase behavior of customers by building a predictive model to identify variables driving repeat purchase profiling repeat vs. non-repeat customers.

Can I increase sales of my high margin products?

Client wanted to improve channel ROIs and increase sales of high margin products through analytics and segmentation of retailers.

How to increase sales & boost marketing ROI for customer loyalty-card program?

Client wanted to develop segmentation strategy for targeted campaigns to ensure long-term active engagement & regular loyalty card usage leading to improved revenues and profitability.

How to increase ROI through Market Basket analysis?

With xx supermarkets and xx hypermarkets, xx+ million loyalty card members and xx private labels across xx+ categories; client wanted to understand product affinities and have a clear visibility on customer preferences to enable targeted campaigns.

Can I increased sales through market basket analysis & campaign analytics?

Analyze campaign impact on performance of Factory Outlets. Market basket analysis to
understand which products are complimentary to each other i.e. bought together

Card member spend analysis & partner analysis

Target customers with appropriate campaigns to increase customer’s engagement for a
particular partner and across partners.

How to replicate successful campaigns across all retailers?

Understand the campaigns which are running at the same time at different malls and replicate successful campaigns across malls.

Improved frequency of top spenders at store category level

Understand the customer’s store preference and their revisit behavior & design campaigns to increase the revisit of high spenders.

Expanded participation rate in marketing campaigns of stores

Increase the store participation rate for campaigns & identify store categories for improvement.

How to reduce customers attrition with spend in a particular spend bucket in first month of visit?

Identify the attrition rate for customers belonging to different spend bucket at monthly level & design monthly campaigns for spend buckets with higher attrition rate.

Telecom

Our clients are large telecom network operators who have increased their ROI through data analytics.

We are proud to be strategic partners that enables them to be market leaders by making smarter and quicker decisions based on insights from customer behaviours, life stage and relationship lifecycle. 

Can I predict the churners one month in advance?

Predict post-paid customer churn one month in advance.

How to reduce churn on post-paid customers?

Predict post-paid customer churn one month in advance to strategically plan and deploy retention & engagement actions.

How to improve Value Added Services (VAS) revenue?

Improve data usage and VAS penetration.

Can I increase revenue (ARPU) by identifying and engaging with ‘good’/ ‘moderate’ customers?

How can new acquisitions’ quality be analyzed and hence addressed, if needed, ASAP?

Real-time twitter sentiment analysis

With myriads of customer opinions about the brand; client wanted to analyze customer tweets to bucket them into positive, negative or neutral.

Improve customer engagement using revenue simulator

Create a 6 months advance revenue scenario building simulation tool that enables client to create their own scenarios.

Is there any impact of social network on churn?

A large mobile network operator reduced churn through social network influence churn behavior of telecom subscribers.

How to increase % clicks to target base during app download campaign ?

Find look-alikes of positives from entire target population to reduce the base size and increase % clicks to target base.

Travel,Aviation & Hospitality

Our client is a fortune 500 company and few other key players in the sector.

We are proud to be strategic partners that enables them to be market leaders by making smarter and quicker decisions based on insights from customer behaviours, life stage and relationship lifecycle. 

How to improve home delivery revenue?

With dining contributing to around xx% of its annual revenues across xx+ stores; client aims to expand its home delivery business through scientific customer segmentation and targeted promotions

How to predict real-time ride match probability?

Challenge is to develop a predictive model which predicts the probability of getting
matching ride requests within ten minutes for ride sharing companies.

Reduce cart abandonment with Web Analytics

An online major experienced lower conversion rates from its website following to cart

abandonment at various stages in the booking flow. 

Can I improve the conversion rate of the targeted customers?

Improve customer engagement via cross-selling of hotels as well as repeat buying. 

How to improve occupancy & revenues through load and revenue forecasting?

Client, an airline, wanted forecasting system to improve organizational performance in
terms of revenue, occupancy and profit. 

Healthcare

Many of our clients are major players in healthcare who have increased their patient compliance through data analytics.

We are proud to be strategic partners that enables them to be market leaders by making smarter and quicker decisions based on insights from customer behaviours, life stage and relationship lifecycle. 

Can I have a patient centric relationship program?

Improve patient awareness, well being and loyalty through relationship programs and

concurrent communication campaigns.

How can you better understand your patients?

Client wanted to determine and improve patient loyalty and engage its patients better and execute targeted campaigns to improve revenues.